Frequently Asked Questions

Useful information, help and support for your tri

In our FAQ section you will find answers to the most frequently asked questions about our services. From booking procedures to cancellation policies, we want to make sure your travel planning goes as smoothly as possible. Dive in and discover how our shuttle transfer service can enhance your travelling experience.

Transfer options

Questions about the bookings

Questions about the vehicle

Questions about luggage

Before the trip

During the trip

Payment & Refund

General questions

"ever clever" - the complete transfer protection package

24/7 emergency call service